Customer Relations
Collaboration with our customers has allowed us to develop Claim Agent into the best claims management solution. You work with our senior management or a software technician; not a call center or sales team. We offer different platforms of communication such as Remote Assistance for screen sharing or a simple phone call that cuts out the middleman. We look forward to hearing from you.
System Evaluation
We evaluate your data to gain insights about your business operations. This ensures that Claim Agent works at its full potential for you. This involves testing file compatibility, making modifications to read claim file, Submitting 837s to the payer, and evaluating of payer’s response.
Problem Analysis
Our team provides in depth analysis into the problem areas. We utilize many of the great reports in Claim Agent to find any problems and determine the cause. Claim Agent has robust data mining capabilities that produce meaningful reports leading to insights. This includes operational, management, productivity, and denial reports. From there, we work with you to determine the best solution.
Customized Solutions
Claim Agent can be modified for many different system enhancements. Our fitting process adapts to your requirements not the other way around. We will build what you need right into the system. It could be bridge routines, edits, specialized reports, and destination routes. This indepth level of personalization is why EMCsoft is your solution for claim adjudication.
